Get in Touch
Have questions about our products or need skincare advice? Our team of beauty experts is here to help you find the perfect routine for your skin type.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Visit Our Store
123 Skincare Avenue
Beauty District
New York, NY 10001
United States
Send Us a Message
Frequently Asked Questions
What is your return policy?
We offer a 30-day satisfaction guarantee. You can return unopened products in their original packaging for a full refund. Opened products can be returned for store credit if you're not completely satisfied.
How long does shipping take?
Standard shipping takes 5-7 business days within the US. Express shipping (2-3 business days) and overnight delivery are also available. International shipping times vary by destination.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. Please check our shipping page for specific information about your country.
Are your products cruelty-free?
Absolutely! All Rutina Global products are 100% cruelty-free and never tested on animals. We're committed to ethical beauty practices and sustainable sourcing.
How do I choose the right products for my skin type?
We recommend taking our skin assessment quiz or consulting with our skincare experts. You can also schedule a virtual consultation to get personalized product recommendations.
Do you offer wholesale or bulk purchasing?
Yes, we offer wholesale pricing for salons, spas, and retailers. Please contact our wholesale team for more information about minimum orders and pricing tiers.